As every year, we will be closed from December 13 till January 5 for employees’ annual vacation.
Orders purchased during that period will be shipped AFTER January 11 2019.

Conditions of use

- We do not accept returns for our products.  All orders are non cancelable-non returnable (NCNR).
- By buying from our website you agree with our terms of purchase which superseeds, on its entirity, any purchase terms you may have.

- READ THE EXPORT RESTRICTIONS OF OUR PRODUCTS TO CERTAIN COUNTRIES, PERSONS AND OR ENTITIES. The US Department of Commerce has a list of export restrictions that can be seen by clicking HERE. Check it before placing your order.

- Also, make sure you read our FAQs prior of placing your order.
- Purchases can be made, on our website, from anywhere in the world. Shipping cost is calculated automatically based on the customer's IP location..
- We do not ship product's documentation along with the product. The only product specification available is the one shown on its webpage.
- Due to the variety of uses of each of our products, we don't have the means to help with schematics, electronic diagrams or development of the solution. 
- Product specs can change without notice. 
- Please check your local duties and taxes prior of committing to a purchase to avoid surprises. We don't have the means of knowing it.
- By purchasing our products you agreed that you have read our MSDS information carefully, assessed the risks of handling the product and taking the necessary precaution in case you decide to purchase and or handle it.
- Piezo Ceramics are shipped as seen on the pictures.
- Available product information/specification is the one seen on the product's page. Nothing else can be provided. 
- We will not send any printed information along with the shipment so please check it online.
- International Customers should check your local duties and taxes prior of committing to a purchase to avoid surprises. We don't have the means of knowing its cost.
- We can ship freight collect on your UPS, FedEx or DHL account. For that, just select "Freight Collect" when selecting your shipping method when placing your order.
- Orders placed before Noon E.S.T. are normally shipped on the following business day. For any other arrangement please contact us before Noon E.S.T.
- We don't have the means to help with schematics, electronic diagrams or development of the solution. 
- Warranty: Supplier warrants that the Work shall reasonably conform to specifications in all material respects.  Buyers should test and approve samples prior of placing orders. If a sample has been provided, once Buyer approves a sample, Buyer will be liable for all fees associated with the order, as specified in the Order.  Supplier will not provide refunds for any Work conforming to specifications in all material respects.  Other than the warranties set forth in this section, Supplier makes no warranty of any kind, expressed or implied or otherwise whatsoever, that the services performed or any items produced will be merchantable or fit for any particular purpose or use.  In the event of any breach of any warranty specified in this provision, Buyer’s exclusive remedy shall be that Supplier shall, at its option, replace any defective goods at no cost to Buyer. 
- Governing Law.  The Order and this Agreement shall be governed by the laws of the State of Florida, without reference to conflicts of law principles.  Any legal suit, action or proceeding arising out of or relating to the Order or these this Agreement shall be commenced in a federal court in Florida or in state court in the Dade County, Florida, and the appellate courts thereof, and each party hereto irrevocably submits to the exclusive jurisdiction and venue of any such court in any such suit, action or proceeding.  With respect to any litigation arising out of the Order or this Agreement, the parties expressly waive any right they may have to a jury trial and agree that any such litigation shall be tried by a judge without a jury and the prevailing party shall be entitled to recover its expenses, including reasonable attorney’s fees, from the other party.
- Buyer Material and data:  (a) Buyer represents and warrants that any matter it furnishes for performance of services by Supplier (i) does not infringe any copyright or trademark or other Intellectual Property Rights of any third party; (ii) is not libelous or obscene; (iii) does not invade any persons right to privacy; and (iv) does not otherwise violate any laws or infringe the rights of any third party. (b) Buyer warrants that it has the right to use and to have Supplier use on behalf of Buyer any data provided to Supplier or its Affiliates by Buyer including specifically customer names, identifying information, addresses and other contact information and related personal information (“Data”). Buyer further warrants that it will designate on the applicable Order if Data provided pursuant to that Order is subject to HIPAA, Gramm-Leach-Bliley or other statutes providing enhanced data protection or requiring enhanced data security procedures. 
- We reserve the right to refuse service to anyone.
- Indemnification: The indemnifying party, as Indemnitor, shall indemnify, defend and hold harmless the indemnified party, as Indemnitee, its officers, directors, employees, agents, subsidiaries, and other affiliates from and against any and all claims, damages, liabilities, and expenses (including attorney fees) arising from any third-party claim based on Indemnitor’s (or its agent’s) breach of any representation, warranty, covenant, agreement, or obligation under the Order or this Agreement , or Indemnitor’s (or its agent’s) grossly negligent and/or willful acts in carrying out its obligations under the Order or the Agreement, provided that in no event shall Supplier be responsible for any claims arising out of its compliance with instructions, requirements, or specifications provided by or required by Buyer (including the use of information provided by Buyer).  Neither party will be responsible for indemnifying another party hereto where the basis of the indemnity claim arises out of such other party’s own negligence or willful misconduct.  In order to avail itself of this indemnity provision, Indemnitee shall promptly provide notice to Indemnitor of any such claim, tender the defense of the claim to Indemnitor, and cooperate with Indemnitor in the defense of the claim.  Indemnitor shall not be liable for any cost, expense, or compromise incurred or made by Indemnitee in any legal action without the Indemnitor’s prior written consent.